Last Updated: 13-6-2024

Infinite Heat Ltd (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://infiniteheat.uk (the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

1. Information We Collect

Personal Data: We may collect personally identifiable information, such as your name, shipping address, email address, and telephone number, when you voluntarily provide it to us through forms on our Site, such as when you register for an account, place an order, or subscribe to our newsletter.

Payment Information: We may collect your billing information, such as credit card number, expiration date, and billing address, to process transactions you make on our Site.

Usage Data: Our Site automatically collects information when you access or use the Site. This information may include your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to track activity on our Site and store certain information. Cookies are small data files that are placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

We use the information we collect in the following ways:

 

    • To Process Transactions: To process your purchases, manage orders, and deliver the products and services you request.

    • To Improve Our Services: To understand how our Site is used, to improve our Site and services, and to develop new products, services, features, and functionality.

    • To Communicate with You: To send you updates, marketing communications, and other information that may be of interest to you. You can opt-out of receiving these communications at any time.

    • To Personalise Your Experience: To personalise your experience on our Site, such as by providing tailored content and recommendations.

    • To Protect Our Site and Business: To prevent fraudulent transactions, monitor against theft, and protect our Site and business.

3. How We Share Your Information

We may share your information with third parties in the following circumstances:

 

    • Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf.

    • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

    • Legal Requirements: We may disclose your information where we are legally required to do so to comply with applicable law, government requests, judicial proceedings, court orders, or legal processes.

4. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

 

    • Access: The right to request copies of your personal data.

    • Rectification: The right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

    • Erasure: The right to request that we erase your personal data, under certain conditions.

    • Restriction of Processing: The right to request that we restrict the processing of your personal data, under certain conditions.

    • Objection to Processing: The right to object to our processing of your personal data, under certain conditions.

    • Data Portability: The right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated revision date.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

 

    • Phone: +44 (0) 208 0585273

    • Address: 5 Brayford Square, London, England, E1 0SG

Thank you for visiting Infinite Heat Ltd and for trusting us with your personal information.